100% of our Clients, who completed feedback questionnaires in the past three months, would recommend us and 99.1% of respondents rated our service Excellent or Good.
Many clients also offer unsolicited comments.
We upload all of these comments for you to see...
“ Team was always available to ask questions to. Darren provided clear advice on the matter. Professional service. Was recommended by a friend and will be doing the same if asked. ”
“ A very professional service. I would definitely recommend these solicitors to others. ”
“ Woodford Stauffer was brilliant from start to finish. Emma Fairbairn responded to queries quickly, was clear and supporting, making the whole house purchase feel smooth. I would highly recommend the firm to anyone buying a home. I often hear from others about how slow solicitors are – clearly Woodford Stauffer are the exception. ”
“ All of the team I dealt with were excellent. I also dealt with Jo Elliott and found all I dealt with to be on top of their job. ”
“ Lorna and Tabitha gave excellent service throughout this transaction. We will be looking to you when we revise our Wills. ”
“ Thank you to Emma Fairbairn and the wider team for their speed in getting this completed. ”
“ Chloe Field always responded very promptly to any enquiries and explained everything so that I could understand. With thanks for all the professional service I have received during the sale of my property. ”
“ Emma Warner – friendly, efficient. ”
“ We were very grateful to Megan for her professionalism and support. She was approachable, explained everything in plain English and was always quick to respond to my questions. We felt reassured and well looked after from start to finish. Excellent service. ”
“ Georgina Short was a pleasure to work with. We felt in good hands with the team, that our case would be treated seriously and in a timely manner. ”
“ Thanks to the team at Woodford Stauffer for taking care of us. We received great service from Jo, Yvonne, Clive and Luke. We would like to mention Joanna. Jo handled our case with care and efficiency. We always received quick clear replies, clear communication and in-depth professional advice which was easy for us to understand and interpretate throughout our purchase and sale. The communication from Luke on the day of completion was very good. We have used Woodford Stauffer twice now and would certainly recommend their services to friends and family. ”
“ Joanna Elliott was great throughout a very long difficult process. ”
“ All staff were very courteous and helpful. However, at times difficult to get through on main switchboard. Always room for improvement. ”
“ Sarah Coy was always very responsive to any queries I had. ”
“ Sue Norris and the receptionist were excellent. ”
“ The whole process was dealt with in a calm and professional way. I will be using again in the future. Thanks. ”
“ Jane Gray was amazing from start to finish. Jane paid attention to detail, was quick to respond, ensured we understood everything thoroughly and kept up with communication. She was also happy to discuss things further on the phone if necessary. Thank you! ”
“ Nimmi Bains and Anna Fewell were quick, efficient and guided us through the whole process with great efficiency. We cannot thank them enough for their support through the process of buying the house. Great team work. ”
“ Darren was very good highly recommend. Also Annette was very good. Thank you for your hard work. I would defo recommend Woodford Stauffer to anyone. Thank you to all the staff. Everyone was very helpful. ”
“ Would like to mention Aleena Latif and Emma Warner who I saw on different legal matters. Had good advice from both. All was dealt with quickly and efficiently. Thank you to both. Would highly recommend!! ”
“ We came to Jane Gray on the recommendation of friends who had also used her firm Woodford Stauffer for conveyancing, and we are so glad we did. Jane was exceptional throughout – always available on the phone, prompt in answering question and completely transparent with her pricing. She offered excellent value for money but above all, her calm manner and wisdom shone through during what was a very emotional and difficult time. Truly outstanding support from start to finish. ”
“ I would love to mention Claire, she was amazing. Always responded quickly and thoroughly. Don’t think we would have got our bungalow if it hadn’t been for Claire. We will always recommend Claire, can’t thank her enough. And would also like to give Tina a mention as she was fab too. ”
“ I would like to thank Emma Fairbairn and her team for very good service. We appreciated all that they did. ”
“ Just wanted to drop you a note of thanks for our recent completion. You remain the only conveyancing solicitor I have ever used and whilst I don’t anticipate anything else on the horizon for myself, I would certainly recommend your services to others. ”
“ I have no hesitation in recommending. WS calmly and professionally guided us through what turned out to be quite a complex and lengthy process. I am extremely grateful to the whole WS team for all their support throughout. ”
“ Jane, Maryanne, Sarah and all the brilliant team. Handled our file professionally and efficiently, offering a calming steer at several points and pragmatic advice. Particularly appreciated Jane’s approach; to managing our file and expectations around the nuances and challenges of selling and buying in a chain. Thank you! ”
“ Dear Nimmi and Georgie I wanted to express my sincere gratitude for all the support and assistance you’ve provided throughout the process. Your guidance and efforts have been invaluable, and I truly appreciate your professionalism and dedication. ”
“ Emma Warner was so good to me as I have never been down this path before but made the whole process very stress free. 100% I would definitely promote Woodford Stauffer. ”
“ Clive and Team - My heartfelt thanks goes to you and everyone at Woodford Stauffer for your exceptional work on my case. I am absolutely delighted with the outcome and I know that it would not have been possible without your skill, dedication and professionalism throughout the process and I’m incredibly grateful for that commitment. Please extend my sincere appreciation to everyone who played a role behind the scenes. Thank you all again for standing by me and for bringing this matter to a successful close. ”
“ Dear Georgina – you and your team made the whole process run smoothly and were a pleasure to deal with throughout. We will definitely recommend you and be returning when we buy and sell next time. ”
“ Tasman and Jane were both incredibly speedy with their messages, really clarified everything we needed to know and basically made the whole process a dream. As first time buyers, it was quite daunting to start the process with no idea of what to expect. Jane and Tasman made this whole process so easy. Really quick replies, friendly help, clarity at every corner. Everyone we’ve spoken to say how rare it is when we’ve told them of our experience and how much praise we’ve been given Woodford Stauffer! We will definitely come back whenever we next need to. ”
“ We’d like to specially mention Joanna Elliott who has been extremely supportive, responsive, and kept us updated throughout the whole sales process. We’ve had a particularly challenging case for Jo to manage, and she always turned everything around very quickly. We couldn’t have been happier with the service Jo provided and just want to say a huge thank you! We’ll definitely be recommending to family & friends! ”
“ Good morning Mrs Jane Gray. We have been very impressed by all your colleagues from start to nearly completion of our sale and purchase requirements. From day 1 speaking to Sarah and the lady on reception we have felt confident dealing with Woodford Stauffer. Thank you all again for your help, knowledge and most of all professional expertise. ”
“ All the staff gave excellent service especially Emma Warner. From my first visit to this firm I knew I had made the right choice. I was welcomed by a friendly receptionist and then met Emma and her colleague and of course her beautiful rescue dog. Emma is friendly, welcoming, puts you at ease and professional at all times. She gave valuable information in an easy and understanding way. She dealt with my requests promptly and efficiently. My thanks to Emma and all the staff at Woodford Stauffer. ”
“ I would like to thank Sarah Coy for all her hard work on the sale of my old home and the purchase of my new. I would also like to mention her assistant Melody Sallnow and Tina McDonough. All 3 of them worked on our case and were BRILLIANT throughout the whole process. They really helped us understand and explained things we were unsure about. Fantastic service an Thank You. I have already told friends who are potentially looking for a solicitor to use Woodford Stauffer, and should I need again I will be doing the same. ”
“ Emma Fairbairn and the team were fantastic throughout our conveyancing process. Easily contactable, quick to respond and explained everything thoroughly. She was especially important in keeping us sane during what was a very painful/stressful process, made so entirely by the solicitors on the other side of the transaction. This has only made us more grateful for having a great solicitor and shows that you should take great care when choosing a solicitor. Safe to say, we were very happing with our choice. ”
“ Dear Lorna I would like to take this opportunity to thank both you and the team for the service we have received. We have been very happy, and shall not hesitate to recommend your services. ”
